authenticx · Indianapolis, IN (Preferred) or United States-Remote
Skills: TypeScript, JavaScript, Python, C#/.NET, SQL, CI/CD, Testing
Senior Quality Automation Engineer About Authenticx Authenticx is a fast-growing, venture-backed, enterprise AI company transforming healthcare through conversation intelligence. We help healthcare organizations uncover insights hidden in millions of customer interactions to improve patient, member, and business outcomes. Role Summary The Senior Quality Automation Engineer is a hands-on role responsible for designing, building, maintaining, and integrating automated tests across Authenticx's healthcare conversation intelligence platform. You will translate customer workflows, product requirements, user personas, and healthcare realities into automated coverage that protects the experiences that matter most. You will own automation for critical product areas and prioritize coverage based on customer impact, product risk, release frequency, and business value. You will partner with Product, Engineering, Data Science, Implementation, and Customer teams to improve product quality, testability, and release confidence. We are looking for someone who brings strong technical judgment, product sense, curiosity, and ownership to quality engineering in a fast-paced startup environment. What You'll Do Build Automation Around Real Customer Use Cases • Learn how Authenticx customers use the platform across healthcare quality, coaching, compliance, operations, analytics, and customer experience workflows. • Translate workflows, acceptance criteria, production issues, and known risk areas into meaningful automated test scenarios. • Determine what should be automated, which testing layer is most appropriate, and the level of coverage needed. • Bal …truncated… ors. • Validate expected outputs, required fields, edge cases, failure conditions, and downstream workflow impacts. • Use representative test data and known expected outcomes to detect regressions. • Partner with Data Science and Engineering to improve the testability and regression coverage of AI-powered features. Required Qua…
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