Mukizh Fashions · Remote, India
Skills: JavaScript, AWS
Lead / Senior ServiceNow Engineer – Enterprise Integrations
Experience: 8–12+ Years Overall ServiceNow Experience: 5–7+ Years
Job Description
We are looking for a highly experienced, hands-on Lead / Senior ServiceNow Engineer to take technical ownership of enterprise ServiceNow solutions, with a strong focus on platform engineering, complex integrations, workflows, and modern user experiences.
The ideal candidate must have deep ServiceNow development expertise, enterprise integration experience, production support ownership, and excellent stakeholder communication skills.
This is a hands-on engineering role, not a ServiceNow administration or purely functional consulting position.
Key Responsibilities1. ServiceNow Platform Engineering
Design, develop, enhance, and support enterprise ServiceNow applications. Build server-side functionality using JavaScript, Glide APIs, Script Includes, Business Rules, Events, and Scheduled Jobs. Develop client-side functionality using Client Scripts, UI Policies, UI Actions, and Workspace actions. Design scalable data models, tables, relationships, reference fields, and data-integrity controls. Follow reusable, secure, maintainable, and upgrade-safe development practices.
2. Enterprise Integration Engineering
Design and implement integrations between ServiceNow and external enterprise platforms. Work with IntegrationHub, custom spokes, actions, subflows, and Connection & Credential Aliases. Develop REST integrations using RESTMessageV2 and Scripted REST APIs. Implement OAuth 2.0, JSON processing, webhooks, callbacks, and API authentication. Configure and manage MID Server connectivity for private enterprise systems. Handle retries, timeouts, idempotency, duplicate prevention, error handling, and asynchronous processing.
3. Customer Service Management (CSM)
Design and enhance case management, case lifecycle, assignment and routing, agent queues, approvals, SLAs, and notifications. Develop business workflows and i …truncated… Hands-on experience…
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