hirehangar · South Africa - Cape Town
Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title Senior CRM Admi Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a highly experienced Senior Salesforce Administrator to take full ownership of our enterprise Salesforce environment. This is a hands-on, high-impact role requiring deep platform expertise across multiple Salesforce clouds and a proven track record delivering large-scale implementations. The ideal candidate operates independently, thrives in complex environments, and brings the strategic mindset of a platform owner — not just a support admin. Key Responsibilities - Own and manage the full Salesforce org including configuration, customisation, data integrity, and platform performance - Architect and deliver solutions across Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice - Lead complex, large-scale Salesforce implementations from scoping through to post-go-live optimisation - Translate business requirements into scalable technical solutions with minimal oversight - Manage user administration, permissions, flows, process automation, and system integrations - Drive data quality, deduplication, and governance across the Salesforce ecosystem - Produce clear documentation, release notes, and stakeholder-facing updates - Maintain MDM and endpoint compliance standards in line with IT security policies Required Qualifications - Experience with hands-on Salesforce administration in complex, enterprise-scale environments - Demonstrated experience across at least 2–3 Salesforce products: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice - Proven delivery on large-scale implementations — not limited to small business or solo-admin setups - Ability to work autonomously and manage competing priorities without day-to-day hand-holding - Salesforce Administrator certification (ADM 201) required; additional certifications highly regarded - Strong written…
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