clickup · United States
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 SUMMARY You'll build and own the AI-powered growth system that takes users from signup to getting real value from ClickUp, adopting Brain², and choosing to pay. You'll work closely with our founders, who are deeply involved in how we build with AI, and you'll be expected to push what's possible alongside them. This is a hands-on builder role, not a campaign or roadmap management role. RESPONSIBILITIES - Own the post-signup journey across onboarding, activation, retention, and conversion to paid, connecting in-product experiences, in-app guidance, and lifecycle email. - Find where users drop off in onboarding and activation funnels, and partner with Product to ship changes that fix them. - Build AI systems that generate new content for each individual user based on their intent, workspace context, and product behavior. - Build recursive learning loops so the system measures outcomes, learns what worked, and improves future content and decisions on its own, with humans reviewing and steering. - Drive paywall, upgrade, promo, and anti-churn experiences that reflect real value, not short-term pressure. - Partner directly with the founders, Product, Engineering, and Data to prototype, ship, and iterate fast. REQUIREMENTS - 5+ years in growth, lifecycle, or growth product roles in self-serve SaaS, with measurable activation, retention, or monetization results. - Proven experience optimizing onboarding and activation funnels, working closely with Product to ship changes to the core experience, not just the messaging around it. - Hands-on experience building AI systems that generate user-level content, beyond t…
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