unisonhomeownershipinvestors · Omaha, Nebraska, United States -OR- San Francisco, California, United States -OR- Remote, United States
Skills: JavaScript, HTML/CSS, Java, SQL
About the role: We are seeking a dynamic Salesforce Administrator who shares our passion for enabling homeownership. In this role, you will tackle challenges that reward creative thinking and inspired execution. You thrive in a collaborative, cross-functional environment, bringing intellectual curiosity, analytical rigor, and deep empathy to every team and customer interaction. As a forward-thinking problem solver who excels in agile settings, you enjoy embracing new tools and supporting others as they learn to adopt them. If you are excited by the prospect of joining a data and technology-driven company, we would love to connect. This position may be performed Remotely within the United States -OR- as a hybrid position with a requirement of 3 full days in our Omaha, Nebraska or San Francisco, CA office. Responsibilities: Provide feedback and direction to management regarding identified trends and knowledge gaps Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing. Document processes, including error reports and changes to field history tables Take on tickets to develop our Salesforce instance relevant to your skill level Provide Salesforce training and end-user support Have a deeper understanding of the administration of the tools Business Systems manages, including their purpose within Unison Manage all incoming inquiries from team members related to system issues Escalate to management all unresolved issues, where appropriate Understand how our Salesforce organization is structured Be able to prepare reports for other teams Support management of Salesforce roles and profiles Be familiar with the tools that Business Systems manages, and be able to provision users About you: 3-5 years experience as a Business Systems Administrator with at least 3 years of experience with Salesforce (preferably as an administrator or developer), with a Salesforce certification Ability to read and understand languages such as Apex, Java, J …tru…
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