Senior Product Manager, Transit Operations at viavia · New York, New York

Posted: 2026-10-20

Skills: AccessibilityVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Senior Product Manager, Transit Operations at Via, you will lead a complex set of products and features that impact our primary user and buyer - public sector transit agencies, municipalities and governments. Via prides itself on being a true partner to the public sector in helping make transit better for everyone but especially those in low income and minority communities. You will be joining Via at a time of rapid growth, impacting hundreds of thousands of riders weekly. This is an opportunity to digitize public transit and in doing so, provide greater transit access affordably, take cars off roads and create livable communities for all. Our customers trust us to partner with them on this mission and we are laser focused on providing them with delightful and intuitive products that make their jobs easy, efficient and rewarding. What You'll Do: Be a lead PM responsible for a best-in-class experience for the admin console and “mothership” that public sector agencies rely upon for everything from their long-term transportation planning to real-time operations Design end to end experiences that follow the “life of a ride” from booking to confirmation to post-ride history and support Build products that help transit agencies increase efficiency for their staff while increasing rider satisfaction; Other metrics include reducing time spent on support and troubleshooting and successful resolution of issues raised by riders Create delightful digital experiences that in turn create excellent real-world outcomes for low-income and minority populations Partner with engineers and architects to build a sound infrastructure that supports multiple personas and use cases while feeling purpose-built for the end user Strive for excellent quality products while pragmatically releasing…Sign in to see the original postingBrowse more developer jobs on RoleBurst