coupanginternal · Taipei, Taiwan
Skills: Python, SQL
Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address . Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior. What You Will Do Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers. Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions. Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership. Expert thought leadership as an ecommerce and fulfillment service analyst. Basic Qualifications Experiencing working in Fraud domain is a plus Expert SQL knowledge, with 7+ year …truncated… to think critically and solve nonstructural problems Strong communication skills to share analysis results…
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