capco · US - New York
Principal Consultant – AI Transformation & Adoption Location: New York, NY (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Help Financial Services organizations turn advances in AI into practical, responsible transformation at enterprise scale. The Role As a Principal Consultant – AI Transformation & Adoption , you will help leading Financial Services organizations translate advances in AI into meaningful changes in how their businesses operate and how their people work. Working directly with clients, you will lead AI transformation and adoption initiatives, helping organizations identify where AI can create value, redesign roles and workflows, build the capabilities required to sustain new ways of working, and measure the resulting business impact. You will work with senior business and technology leaders to move beyond experimentation and isolated AI use cases toward enterprise adoption. This includes applying technologies such as copilots and AI agents to real business and technology workflows, addressing the organizational and workforce changes they create, and establishing the governance and measurement required to deploy them responsibly at scale. The role combines AI transformation, workforce transformation, product innovation, and consulting leadership . It is suited to someone who understands how emerging AI technologies can change work and can help clients implement that change within complex, regulated environments. What You’ll Do Lead client engagements focused on enterprise AI transformation and adoption, workforce transformation, and AI-enabled ways of working, connecting business priorities and AI investments to measurable outcomes. Identify and prioritize high-value AI opportunities and redesign business and technology workflows to incorporate copilots, AI agents, workflow automation, and appropriate human oversight. Assess how AI changes roles, skills, responsibilities, and human-machine interactions, and design capability inte…
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