brilliantearth · Secaucus, NJ
Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Receive product and enter product details into our internal system Perform quality assurance checks on incoming and outgoing product Review orders to ensure they are ready to ship to customers Support customer care team via phone and email with any product-related escalations Complete a high volume of data entry within a specified time frame, ensuring accuracy Meet goals and targets as assigned by leadership Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets. It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. &nb …truncated… l laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Ea…
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