surgimate · USA - Remote
At openDoctor, we're on a mission to change how patients schedule and access radiology care. Driven by a passionate and dedicated team, openDoctor is a SaaS platform in the digital health space, part of the Surgimate family, helping imaging centers and radiology groups simplify patient scheduling and access. As Onboarding Project Manager, you'll own onboarding for new openDoctor customers. You'll manage each project from kickoff to go-live and deliver solutions that change how radiology practices serve their patients. You're hands-on and customer-facing at your core: comfortable training users directly, configuring builds, and troubleshooting in real time. You also pick up new workflows quickly, including the day-to-day rhythms of an imaging center. You are passionate about managing technology projects, a strong communicator, and have great organizational and interpersonal skills. The Project Manager must be collaborative with a penchant for problem-solving in a complex environment. KEY RESPONSIBILITIES - Manage end-to-end implementation projects, including project planning, resource allocation, timeline management, and risk assessment. - Collaborate with clients to gather project requirements and define clear project objectives and deliverables. - Develop and maintain detailed project plans, ensuring that project milestones are met on schedule. - Coordinate and communicate effectively with internal and external stakeholders to ensure alignment and project success and successful onboarding. - Conduct regular project status meetings, providing timely updates on project progress, risks, and issues. - Identify and mitigate project risks, proactively resolving any obstacles that may impact the project timeline or deliverables. - Get hands-on with customers, providing direct training and support throughout the implementation process to ensure a smooth transition to the new system. - Coordinate technical resources to ensure seamless connectivity between openDoctor and oth…
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