openai · San Francisco
The Cyber Applied AI Architect Manager leads a team of customer-facing architects who partner with customers throughout the full lifecycle—from technical discovery and architecture design through implementation, deployment, and adoption. As a hands-on people leader, you’ll hire, coach, and develop the team while helping shape its technical approach and customer engagement model. You and your team will work closely with Sales and Solutions Engineering to understand customer security priorities and design AI-enabled solutions using OpenAI models, APIs, Codex, and agentic workflows. After a customer commits, your team will remain engaged to translate the proposed solution into a production-ready implementation. You’ll provide architectural guidance, support complex technical decisions and escalations, and ensure consistent delivery across customer engagements. The work spans security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation. In this role, you will: - Hire, coach, and develop a team of Cyber Applied AI Architects, setting clear expectations for technical excellence, customer impact, and career growth. - Establish team priorities, allocate resources, and balance pre-sales engagements with post-sales implementation and adoption. - Lead technical discovery with security executives, practitioners, architects, and engineering teams. - Partner with Sales and Solutions Engineering on AI solution design, demonstrations, workshops, technical validation, and proofs of concept. - Guide your team in translating customer requirements into clear solution architectures, implementation plans, success criteria, and technical milestones. - Oversee solutions from pre-sales architecture and prototyping through production deployment and adoption. - Serve as a senior technical partner for strategic customers, coordinating stakeholders and internal Product, Engineering, Security, and GTM teams. - Re…
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