honor · Remote Position
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. The Care Solutions Associate provides administrative support to the Care Solutions Team, helping keep client inquiries, team communication, and operational tasks organized and moving forward.This part-time, entry-level role handles daily triage of shared email inboxes, voicemail queues, and service tickets responding clearly using approved templates, documenting interactions in Salesforce, and ensuring complete follow-through. Success is defined by timely, human responses, accurate hand-offs, and clear record-keeping so subsequent team members have full context. Though administrative in nature, this dependable follow-up provides essential support to families during stressful times. This role is an individual contributor position, reporting to the Sales Manager. This is a part-time, remote position requiring 19 hours per week. Hours will vary between 8:00 AM and 2:00 PM, Monday through Friday, with occasional evening and weekend hours as needed. The hourly hiring range for this role is $17.55 - $19.90. About you: You are highly organized and comfortable triaging busy queues with clear prioritization. You write warmly and professionally while adhering to brand guidelines and establis…
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