embedding-vc · Palo Alto, CA
LiveX AI · Senior Product Manager Palo Alto, CA · Full-time, in-person · Department: Product · Reports to: CEO Source: https://livex.ai/careers/senior-product-manager (posted Oct 17, 2026) ABOUT LIVEX AI LiveX AI builds human-AI interfaces for physical spaces (stores, hotels, hospitals, airports, stadiums). Its 4K full-body AI agents speak 140 languages, show products in 3D, and run on-prem or in the cloud. Developed with NVIDIA on the AI City initiative; live with Walmart, PUMA, and the NFL Super Bowl. LiveX builds every layer in-house (IP design, hardware, interaction, enterprise AI agent, deployment) with two form factors: Gateway (freestanding, life-size) and Portal (wall-mounted, shelf edge). Early-stage startup in Palo Alto. ABOUT THE ROLE Own the end-to-end customer experience across LiveX's hardware and software, from a passerby noticing a device to the customer leaving with their question answered. Set quality standards, find gaps between what ships and what should ship, prioritize fixes, and drive design and engineering to polished launches. The product is already live with customers; the job is to improve it and make each launch succeed. Works directly with the CEO (who owns product) and the founders leading AI and engineering. RESPONSIBILITIES - Own the end-to-end experience across hardware (screen, camera, microphones, speakers, mounting, installation) and software (character, conversation, touch/voice interface, 3D content, enterprise AI agent, admin portal) as one product. - Set experience quality standards for each journey step (approach, greeting, conversation, product display, handoff, error recovery) with measurable targets: response latency, recognition accuracy, conversation completion, uptime, time to install. - Identify gaps by visiting live deployments, running walk-up tests, reviewing conversation logs and customer feedback, auditing new builds; maintain a ranked list of what is broken, rough, or missing. - Prioritize fixes: build a sequence…
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