Dell Technologies · KA, India
Skills: Python, SQL, Docker
Agent Reliability Engineer
The Security Resiliency Organization is rebuilding fragmented, manually-run security processes into consolidated, AI-native workflows that run in production at scale. As the most senior IC on the applied AI team, you will set the engineering standard the rest of the team builds against and own the hardest implementation problems.
Join us as an Agent Reliability Engineer on our Security Resiliency team in Bangalore to do the best work of your career and make a profound social impact.
What you’ll achieve
You will keep agentic security workflows operating reliably in production, restoring service quickly when performance degrades.
You will build the observability and performance-measurement layer that shows, in real time, how every workflow is running and what it costs.
You will make monitoring a routine step for every new workflow rather than a bespoke effort each time.
You will:
Operate agentic security workflows in production, sustaining availability, completion rate, latency and cost within defined service levels, using performance-measuring tools such as OpenTelemetry, Grafana, Datadog or Splunk.
Build and operate the observability layer: execution traces across agent steps and tool calls, structured logging, health signals and dashboards, backed by PostgreSQL and Elasticsearch for metrics and log storage.
Measure token consumption and cost per agent, workflow and run using tools such as LangFuse, reporting actual cost against expectation so overruns are visible early.
Detect agent-specific failure modes – stalled or looping executions, tool call failures, credential and upstream API changes, silent quality degradation – and respond to restore service on Kubernetes/Docker-based deployments.
Triage production issues to root cause, escalate defects to the building team with traces and reproduction detail, and maintain runbooks so operational knowledge does not depend on one person.
Take the first step towards your dream career
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