Converge Technology Solutions · United States
Skills: SQL, AWS, CI/CD
Position Title: Technical Business Analyst, AI
Position Location: Remote in the Contiguous United States
Job Summary: ------------
The Technical Business Analyst, AI combines hands-on technical expertise with strong client and delivery leadership. This role serves as the primary point of contact for client engagements and owns end-to-end delivery across AI, data, and application initiatives—bridging client stakeholders and delivery teams, keeping execution on track, proactively managing risk and escalations, and holding teams accountable for timelines and outcomes. The role also plays a significant technical part in reporting implementations, gathering and translating requirements, designing data models and dashboards in Looker, and applying AI to elevate analytics and insights. The ideal candidate brings a consultative mindset, clear ownership, and the ability to translate complex technical work into business value while maintaining operational rigor.
Essential Functions: --------------------
Serve as the primary client contact and own the relationship from kickoff through delivery, leading kickoff sessions, status meetings, demos, and executive updates. Own the end-to-end delivery plan, including milestones, dependencies, risks, and deliverables across AI, data, and application workstreams. Monitor delivery health and proactively identify risks, bottlenecks, and misalignment before they impact timelines; escalate internally and drive alignment on corrective actions. Manage client issues and escalations—triaging concerns quickly, coordinating resolution with internal teams, and communicating clear action plans. Partner with clients on scope changes and evolving requirements, ensuring impacts to delivery, timelines, and priorities are clearly understood and agreed upon. Ensure tasks are clearly defined, assigned, followed up on, and completed as committed, and translate progress into concise updates for clients and internal leadership. Participate in technical discussion…
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