FNZ · MH, India
Skills: C#/.NET, SQL
Unlike other organisations, FNZ encourages employees to explore internal career opportunities across the organisation. An FNZer's career pathway isn't restricted to linear progression and often our top talent have worked across a multitude of business functions. As such, we don't restrict applications based on tenure however you mustn't have any performance issues and you must inform your current Line Manager before applying.
Role Description
The Role
We’re looking for a Senior Production Analyst Developer to join our Production Support function in Pune. This is a hands ‑ on, code ‑ focused role for engineers who enjoy working close to live systems and taking ownership of real production issues.
You’ll operate as a developer within the support organisation—investigating live incidents, debugging applications at code and data level, fixing defects, delivering small enhancements, and ensuring solutions are robust through proper testing. From root cause analysis through to implementation and validation, you’ll own issues end‑to‑end while working closely with Production Support Analysts and other developers to improve platform stability and resilience.
What You’ll Do:
Investigate and resolve production issues through code‑level debugging, log analysis, workflow tracing, and SQL data analysis
Identify root causes of recurring incidents and implement permanent fixes via code or configuration changes
Deliver fixes end‑to‑end, including implementation, validation, and regression testing
Write and maintain unit tests to ensure solution quality and prevent regressions
Design and build small automations, scripts, or tooling to reduce manual operational effort
Provide specialist technical support during major incidents and act as an escalation point for complex issues
Partner with Production Support Analysts to improve runbooks, SOPs, and recovery procedures
Contribute to improvements in platform stability, performance, monitoring, and …truncated… nges meet security, audit, quality, and ope…
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