Walmart - Internal · United States
Skills: Accessibility
Position Summary...
What you'll do...
Role summary: The (USA) Senior Manager, Technology Operations manages key Search, Personalization, and Walmart Connect initiatives, driving execution to maximize customer satisfaction and ad revenue. Sitting within the eCommerce business organization, this role partners with Product, Engineering, and Data Science to advance content retrieval and algorithmic ranking. Combining cross-functional coordination with hands-on data analysis, the Senior Manager helps operationalize dynamic business dials that balance competing levers in real time. Grounded in data, the Senior Manager facilitates cross-functional alignment and drives initiatives that connect technical execution with commercial impact. About the team: Our team integrates commercial strategy with advanced technology to enhance customer satisfaction and advertising revenue across Walmart Search, P13N, and Walmart Connect. Collaborating closely with product, engineering, and data science teams, we lead cross-functional initiatives to improve personalized content retrieval and algorithmic ranking. We develop dynamic business controls balancing customer intent, organic relevance, and monetization in real time. This data-driven approach delivers an intuitive discovery experience for millions of shoppers while optimizing multiple business levers. Ultimately, we transform complex search and advertising capabilities into scalable strategic impact across Walmart’s digital platforms. What you'll do:
Drive the planning and execution of Search, Personalization, and Walmart Connect programs, aligning technology capabilities with ad revenue and search relevance goals. Maintain program charters and baselines across content retrieval and algorithmic ranking, coordinating Product, Engineering, and Data Science teams to deliver integrated solutions. Help configure and manage dynamic business dials to arbitrate search experiences, balancing customer intent, relevance, and monetizati …truncated……
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