Whoop · Boston, MA
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring. WHOOP is hiring a Senior Business Operations Program Manager to join the Business Operations team within our broader Operations organization. This role sits at the intersection of operational strategy and program management, leading high-priority cross functional workstreams initiatives from planning through to execution. You will partner closely with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to solve operational challenges and deliver measurable business impact. This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is motivated by delivering high-quality execution. Example initiatives include: Developing operational strategies for new product launches, enabling international market expansion, evaluating new business models and their operational implications, and building scalable processes to support organizational growth RESPONSIBILITIES - Lead strategic operational initiatives from problem definition through execution, developing recommendations, aligning stakeholders, and driving measurable outcomes. - Partner with stakeholders across Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems to coordinate initiative execution and improve operational performance. - Build and maintain project plans, operating cadences, status reporting, and documentation that enable teams to execute effectively. - Structure ambiguous business problems, analyze data, and evaluate strategic trade-offs to develop actionable recommendations and scalable operational solutions - Identify execution risks early, develop mitigation plans, and independently drive issues to resolution with minimal guidance. QUALIFICATIONS - 5+ years of experience in business operatio…
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