Conduent
Skills: SQL
Senior Benefits Administration Services Analyst
Defined Benefits | Data Analysis | SQL
About the Role
We are seeking a Senior Benefits Administration Services Analyst with strong Defined Benefits pension administration and data analysis experience. This role serves as a key data and client subject matter expert, with responsibility for data quality, reporting, process analysis, and supporting data-intensive Defined Benefits initiatives.
The ideal candidate combines Defined Benefits knowledge with strong SQL, advanced Excel, analytical, and client-facing skills.
Key Responsibilities
Serve as a Data Model and Defined Benefits SME, supporting client requirements and pension administration processes. Own and monitor data quality, helping ensure accuracy and integrity across Defined Benefits processes. Serve as a key stakeholder for data-intensive projects, including Actuarial Valuation. Analyze data and operational processes to identify efficiencies, workload reductions, trends, and improvement opportunities. Serve as the primary point of contact for reporting needs, providing meaningful insights to internal and external stakeholders. Use SQL and advanced Excel to analyze data, investigate discrepancies, validate results, and support reporting. Act as a steward for Conduent(https://himalayas.app/companies/conduent) Data Requirements, partnering with Data Management and other teams. Research and resolve escalated issues involving eligibility, participant data, systems, and service delivery. Triage system and data issues to confirm adherence to client and business requirements. Serve as an SME for client plan rules, requirements, and expectations. Lead client and system change initiatives from Discovery through Go-Live, including requirements, testing, implementation, and project coordination. Maintain Business Requirements, Administrative Guides, and process documentation, obtaining client sign-off when r …truncated… In addition to base pay, this position, based on business ne…
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