moniepoint · South South, Nigeria
Who we are Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa. Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria. Who we are About the Role Location: PortHarcourt Job Summary: The Quality Assurance officer is responsible for identifying quality problems in repaired terminals. They will closely work with the technicians and inventory team to test repaired terminals, and identify and document defects of terminals that do not comply with standards. They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns. Job Description: Quality Inspection: Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard. Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution. Visual Inspection: Careful inspection of the quality of repaired terminals through visual examination. Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals. Documentation: Maintaining detailed records of quality inspections, test results, and issues identified during the test process. Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues. Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory. Stock keeping: Keeping proper and accurate records of received and returned terminals. Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficie…
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