yext · New York, NY
Skills: TypeScript, Python
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . The AI Transformation Office partners with departments across Yext to improve business outcomes through 30 to 60 day transformation sprints. As an AI Transformation Engineer , you build the production systems that make that real: retrieval, answer drafting, routing and evaluation on live data, plus the APIs, automations and pipelines around them. Each sprint ends with a handoff to the team that owns the outcome. This is not a product-roadmap engineering role. You embed with department teams, learn how work actually gets done, and build with whatever fits. That is usually a workflow platform such as n8n first, and code only where the platform runs out. You care as much about whether someone else can run your work as whether it runs in production. You build and you teach, as one motion. What You'll Do Production LLM systems (40%) Build and run production LLM workflows in n8n and similar platforms: retrieval over ticket and documentation data, answer drafting and routing. Build APIs, integrations and data pipelines that connect CRM, support and operational systems. Build and calibrate confidence scoring so teams know when to trust an answer, and design the review steps and approval gates where a person decides. Protect the data you work with: scope wha…
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