Senior Customer AI Engineer at bluefishaibluefishai · New York, Hybrid

Workplace: Hybrid

Posted: 2026-11-02

Skills: SwiftAbout the Position: Bluefish is looking for a technically strong, customer-facing Senior Customer AI Engineer to support enterprise customers throughout their AI Marketing efforts—from implementation and integration through optimization and expansion. This role sits at the intersection of account management, AI solutioning, and technical delivery. You will act as a trusted technical partner for customers, ensuring smooth transitions from sales to account ownership, supporting complex integrations, and helping customers unlock measurable value from Bluefish’s AI platform. The ideal candidate is equally comfortable discussing APIs and data pipelines as they are explaining AI-driven outcomes and organizational challenges to non-technical stakeholders. What You'll Be Doing Support the technical relationship for assigned customer accounts, serving as the primary point of contact for integrations, configurations, and advanced technical questions. Support RFP and RFI responses , expanding technical sections and helping streamline internal processes for scale and consistency. Guide and support customer integrations , including APIs, MCPs, data feeds, product catalogs, and other platform dependencies. Design and support custom technical solutions , in a consultative manner with customers, producing: dashboards, data exports, integrations, and bespoke agentic workflows. Partner with customers on complex optimization measurement , automation, and performance validation to ensure measurable business impact. Collaborate closely with product, engineering, sales, and customer success to surface customer feedback and inform roadmap priorities. Help identify opportunities for account expansion and deeper platform adoption through technical use cases and optimization strategies Qualifications Minimum of 5+ years of experience in a Technical Account Manager, Senior Solutions Engineer, Senior Customer Engineer, or similar client-facing technical …truncated… the platform that helps bran…Sign in to see the original postingBrowse more developer jobs on RoleBurst