lightspeedhq · Toronto
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA, and you will be accountable for payments penetration and GPV growth across our Retail and Hospitality platforms. Financial Services helps merchants get paid faster and with less effort. Success means experiences that are: - Integrated: Payments feel native across every surface and workflow. - Invisible: Friction is removed and we stay out of the merchant's way. - Instant: Funds are fast, accessible, and clearly accounted for. You own the product strategy and the business outcomes for Payments, including top-line metrics such as total GPV, payments penetration (share of checkout), new paid sold, merchant onboarding conversion, and line of business revenue. You drive multi-year transformations and keep Product, Engineering, and Commercial teams aligned. You will report to the VP of Product, Financial Services, and partner with Engineering Directors, Design leaders, and Commercial executives. Key Areas of focus: - Strategic Vision and Business Outcomes (35%): Defining a multi-year product vision and roadmap aligned with corporate OKRs, with accountability for driving GPV, market penetration, and revenue growth. - Organizational Leadership and Talent (25%): Developing and empowering Group Product Managers and Staff Product Managers, while driving effective hiring, building a strong team culture, and establishing succession plans. - Cross-Functional and Commercial Alignment (20%): Building strong partnerships across Engineering, Design, GTM, Sales, Operations, and Finance, while navigating business trade-offs and ensuring alignment on strategic priorities. - Product Excellence and Systems Thinking (20%): Establishing product governa…
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