DBS Bank · TS, India
Skills: SQL, CI/CD
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, numble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Roles & Responsibilities
Manage the end-to-end BAU, Change Release. Day-to-day monitoring, backup, deployment, and maintenance of Release Environments
Production Monitoring and Recovery:
Perform online services and batch job monitoring. Execute recovery procedures in production environments.
Application Health and Maintenance:
Conduct regular application health checks. Perform scheduled maintenance activities.
Incident Management:
Log, analyze, and resolve production incidents.
Service Requests and Batch Scheduling:
Handle ad-hoc service requests. Manage ad-hoc batch job scheduling.
Business Continuity Planning (BCP):
Participate in Business Continuity Planning activities.
Daily Operational Tasks:
Perform daily system health checks. Provide pre-batch and batch support. Monitor End-of-Day (EOD) processes and resolve job failures.
Interface Management:
Support all upstream and downstream interfaces. Ensure timely handoff to downstream teams before cut-off times. Forecast and escalate potential delays in processing or handoffs.
Requirements
Minimum of 6-9 years of experience in an Application Support environment, including Business As Usual (BAU) operations, Service Improvement Projects (SIP), KPI/KRI measurement, stakeholder management, and reporting. Demonstrated experience in Production Support. Technical Proficiency: Strong proficiency in Unix Shell/Perl Scripting. Solid understanding and experience with Oracle SQL.
Platform/Tool Knowledge: + Working knowledge of Apache Server, OCP (OpenShift Container Platform), and Citrix. + Exposure to monitoring tools such as TWS (Tivoli W…
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