CGI · TS, India
ServiceNow Developer — SAM (License Engine) Job Description: Builds and configures platform capability against approved designs. The highest volume, most commoditised role in the model, and the clearest GCC investment case of any role here. Exposure to SAM Pro scripting and license engine customisation. Key Responsibilities:
Build scripted and flow based ServiceNow configuration against approved designsDevelop Integration Hub spokes API integrationsAuthor and maintain ATF test coverage for delivered workParticipate in code/configuration review uphold platform hygiene standardsEstimate and commit to backlog items in sprint planningSupport defect triage and resolution within the squadContribute to technical documentation for delivered featuresConfigure script SAM Pro license engine customisationsBuild maintain reconciliation logic between SAM Pro and CMDBSupport audit readiness data checks under architect direction
Must Have Skills & Experience
Strong Glide API scripting ability Flow Designer and Integration Hub experience App Engine Studio familiarity ATF test authoring experience Comfortable working to a defined technical design and coding standard Enterprise ServiceNow delivery experience (not sandbox/training-only) SAM Pro scripting exposure Basic comfort reading software licensing terms
Good To Have Skills Prior involvement in a license reconciliation or true up exercise
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships w…
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