PFI Innovation Centre India · HR, India
Skills: React, Next.js, TypeScript, HTML/CSS, AWS, Testing, Accessibility, Figma
JD: Senior Software Engineer, Product and Front-end
About this role
The Senior Software Engineer, Product and Front-end will help build Prudential Japan's next
generation Product Engineering capabilities as part of the Japan Technology Transformation
initiative.
This role is responsible for designing, building, and operating digital products and platforms that support customer journeys, sales journeys, policy administration experiences, and business workflows across Prudential Japan's end-to-end journey of life insurance value streams.
As part of a newly established Product Engineering organization, this role offers the opportunity not only to build products, but also to help establish engineering practices, standards, and ways of working that will shape the future of technology delivery at Prudential Japan.
What you could work on
We allocate after offer, across multiple domains. Customer servicing, portals used by our
employees as well as customers to view policy information and execute certain business
workflows. Sales Enablement, portal used by our sales team to manage leads and maintain
regulatory records.
Key Responsibilities
Design and build customer-facing journeys, and the internal tools staff use when a customer cannot complete one alone. Model identity, consent and authority as first-class concepts, including the cases where one person acts on anotherʼs behalf. Work directly with the staff who handle these requests today, watching real cases rather than reading summarised tickets. Design for users of every age and confidence level, treating accessibility as a design constraint rather than an audit term. Instrument journeys so drop-off, error and abandonment are visible, then act on what they show. Share the APIs your journeys need together with their backend owners, rather than accepting whatever exists. Work closely with systems engineers, architects and business partners to ensure the quality and reliability of the product, and to deliver on bu …truncated… changed an…
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