wealthsimple · Remote (Canada)
Skills: Python, SQL, Accessibility
BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. We are looking for a Senior Associate, Technical Operations to act as a hands-on workflow builder and quality owner within our Operations ecosystem. You will not just analyze bottlenecks, you will actively build, test, and maintain automated workflows that power our AI Chat Platform. You will bring a rigorous QA mindset to operational workflows: designing resilient logic, catching edge cases, monitoring failure queues, and deprecating outdated processes before they create friction. If you are a structured problem solver who loves writing clean SQL, automating workflows via orchestration tools and Python, and treating operational pipelines with engineering-grade quality standards, this role is for you. What You’ll Do - Build & Orchestrate Workflows: Design, configure, and maintain automated operational workflows using orchestration platforms (such as n8n or Workato) and custom scripting. - Own Workflow QA & Lifecycle Hygiene: Apply software QA discipline to operational systems. Define test cases, validate release readiness, monitor regression risks, and systematically "unship" or refactor legacy workflows that no longer serve the ecosystem. - Investigate & Optimize Pipeline Data: Dig into raw logs and database tables using advanced SQL and Python to identify f…
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