clara · Bogota D.C. / DC / Colombia; Buenos Aires / C / Argentina; Mexico City / CDMX / Mexico; Sao Paulo / SP / Brazil
Skills: HTML/CSS, SQL
Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others. AI CRM Analyst Mexico City, Sao Paulo, Bogotá, Buenos Aires (Hybrid) What you'll do We're looking for a high-ownership, data-informed AI CRM Analyst with 2+ years of hands-on experience in startup or tech environments to help build, optimize, and scale our customer lifecycle programs across Latin America.. Sitting at the intersection of Growth, Lifecycle Marketing, Data, and Tech, you will own lifecycle initiatives end-to-end — from identifying opportunities and defining audiences to building, launching, measuring, and iterating behavior-triggered interventions. You will use AI and automation to increase the team's speed and scalability while driving activation, product adoption, retention, and business impact across our B2B fintech ecosystem. You will Own multi-channel lifecycle initiatives end-to-end: identify opportunities, define audiences and hypotheses, and build, test, launch, and optimize automated onboarding, activation, adoption, and retention journeys using platforms like Customer.io or HubSpot. Build AI-powered CRM workflows: use AI and automation tools (e.g., n8n, Claude, Make) to automate repetitive operations, accelerate analysis and campaign development, and prototype new lifecycle capabilities that improve team scalability. Design and run lifecycle experiments: develop hypotheses and test audiences, messaging, channels, timing, incentives, and lifecycle interventions to i…
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