navapbc · Remote
About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Program Manager to lead the delivery and client engagement efforts on a group of strategic contracts. At Nava, members of the Program leadership team are responsible for client trust and relationships, team clarity and health, staffing, contract management / profit & loss, and organic growth. Details are in the What You'll Do section below. Nava's Program Managers have 5+ years of experience overseeing delivery outcomes and client relationships for a set of small- to medium-sized projects to create positive delivery environments. What you'll do Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, pr …tr…
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