accenturefederalservices · Arlington, VA
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! This M365 Platform Senior Analyst will engage in administration and engineering activities focused on Microsoft 365 applications in a GCC High environment, with a particular emphasis on Exchange, Teams, SharePoint, Copilot, Entra and Power Platform. Your responsibilities will include working incidents and tasks assigned to the Infrastructure Applications team. This position is customer-facing and will require interaction with numerous users each day. Quick resolution of issues and customer satisfaction is the primary goal for you as a member of this team. Experience with PowerShell, Graph and automation processes is also highly valued. In addition to the above, you will also need to contribute to the team outside of just daily ticket support. Showing initiative and finding ways to optimize and improve existing processes will be a requirement for this position. What you need Experience supporting Exchange Online Experience supporting SharePoint Online and OneDrive Experience supporting Microsoft Teams including voice (direct routing) Experience supporting Power Platform (Power BI, Power Apps, Power Automate) Experience supporting Entra, Act …truncated… ions of your role, you will be asked to…
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