evolutioniq · New York, NY
About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our 1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026! About You: An experienced Staff Product Designer who is energized by ambiguity and by shaping entirely new product experiences around emerging technology within a complex problems space such as insurance claims management. You are comfortable defining how customers may interact with agentic products; what the system should automate, explain, or leave under human control, and how the product earns trust. You operate as a thought partner to Product and Engineering. You bring clarity to high-stakes, unsolved problems, framing the right questions, aligning partners and clients, and driving decisions that move the product and business forward. You are a master of the design craft and raise the bar for everyone around you through your work. In this Role, You Will: Lead the strategic vision and conceptual design outcomes which provide a clear direction for our customer experiences across the AI landscape Design human and AI agent interactions, including how the system communicates uncertainty, automation, control, intervention, and recovery Define the experience model: conceptual model, information architecture, core workflows, interaction patterns, and guiding principles, and build the reusable agentic patterns and design-system foundations that let it scale Conduct discovery directly with clients to inform experience decisions, and validate concepts through rapid prototyping a…
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