Versent Systems Ltd. · Remote, India
Salesforce Technical Architect (Salesforce Industries and Communications Cloud) || Telecom Industry
Location: Remote - India Employment Type: Full-time Reports to: Head of Professional Services
About the company
A boutique Salesforce consulting and delivery partner built on a 14-year Salesforce legacy. We're ISO 27001 certified and GDPR compliant and deliver high-impact Salesforce solutions for enterprise clients across India, the UK, and the US.
Role Purpose:
We are hiring a Salesforce Technical Architect with deep telecommunications domain expertise to own the Communications Cloud and Salesforce Industries engagements. You will be the senior technical authority translating telco business processes (order-to-activate, product catalog, provisioning, fulfilment) into robust, standards-aligned Salesforce architecture, and setting the technical bar for offshore delivery teams. This is a hands-on architecture role, not a pure governance seat: you will design, prove patterns in code where needed, review, and mentor.
What You’ll Do:
Own end-to-end solution architecture for Communications Cloud / Salesforce Industries implementations, from discovery through delivery. Design and govern the Enterprise Product Catalog (EPC), CPQ, Communications Order Management (COM), and Contract Lifecycle Management (CLM). Architect OmniStudio solutions (OmniScript, FlexCards, DataRaptor, Integration Procedures) as the deterministic orchestration and data layer. Define integration architecture across MuleSoft and API-led connectivity, applying TM Forum Open APIs (for example TMF622 product ordering, TMF641 service ordering) where appropriate, and being explicit about where alignment is at the boundary versus end to end. Design fulfilment and provisioning flows that interface with OSS/BSS, inventory, and network activation platforms. Architect Field Service for installation and provisioning journeys where in scope. Set technical standards, data model, security model, an …truncated… tifications:
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