monzoreferrals · London
📍London/UK Remote | 💰£95,000 - £105,000 + Incentive Awards tied to your performance + Benefits ✨- ⭐Our Accounts team The Accounts team is on a mission to make Monzo the most rewarding home for your finances . We’re creating a new loyalty proposition that rewards customers for making more of Monzo and gives them even more reasons to bank with us every day. What you’ll be working on: Build Monzo’s loyalty proposition from the ground up , taking it from discovery and experimentation through to launch and scale. Create rewards and experiences customers love , encouraging them to spend, engage and get more from Monzo. Bring people together across Monzo , working with Commercial, Partnerships, Engineering, Design and Data Science to turn big ideas into reality. Make a measurable impact , growing customer engagement, retention and long-term value while building a commercially sustainable proposition. 🔑You’ll play a key role by... Defining the next phase of Monzo: Develop a strategy informed by customer insights, market opportunities and business goals. Translate long-term strategies into actionable, iterative plans that work towards our strategy and deliver an exceptional customer experience. Scaling and differentiating: Identify and define the new products, features and capabilities that will cement Monzo's unique value proposition and redefine how customers build their financial future. Thriving in ambiguity: Operate effectively in a highly ambiguous environment, taking multiple and sometimes conflicting inputs and collating them into a cohesive vision. Collaborating cross-functionally: Work iteratively with teams across design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy. Communicating and inspiring: Inspire stakeholders with the product vision and share the right context with the 🤩 We’d love to hear from you if… You have a track record of launching new …truncated… t just achie…
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