nice · India - Pune
Skills: TypeScript, Python, AWS, CI/CD
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Technical AI Architect & Builder (SPARK) So, what’s the role all about? NiCE is building SPARK, a new internal incubation team that turns great ideas from across CX International into working AI solutions, and then into enterprise-grade tools that roll out to colleagues around the world. We are looking for the senior technical voice and hands-on builder at its core. As Senior Technical AI Architect & Builder, you will set the technical direction for SPARK and build alongside the team. You will advise on the tech stack, choose the patterns and tools we standardise on, and write the code for flagship prototypes yourself. You will also advise business and technology leaders on what is feasible, what is wise, and what to build next. This is a consultative and autonomous role. You are comfortable owning ambiguous problems end to end, making sound technical decisions with minimal supervision, and explaining your reasoning to engineers and executives alike. You will be the senior technical lead for the SPARK AI Architects & Builders. How will you make an impact? You will own the technical architecture of SPARK and the quality of what it ships, from the first prototype to the enterprise-grade tool, working hands-on with the Technical AI Architect & Builder, the Business Analyst, and NiCE’s platform, security, and architecture teams. Set Technical Direction Recommend and own the SPARK tech stack: models and providers, agent and orchestration frameworks, retrieval and vector storage, integration patterns, and developer tooling Make build-versus-buy and platform-versus-custom decisions, and record them in clear architecture decision records Define reference architectures and reusable…
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