buspatrol · India - Remote
Job Title: Senior Product Manager - Asset Health At BusPatrol, we’re on a mission to make school transportation safer for children and communities. As a leader in AI-powered safety solutions, we bring cutting-edge technology—AI, machine learning, and IoT—to school buses across North America. We’re the most trusted stop-arm safety program globally, delivering transparency and safety at scale. In short, this is purpose driven work that measurably changes behavior in the communities we serve. Key Outcomes: This role is critical to transforming how we think about the health and lifecycle of our units deployed in the field and the experience of numerous internal and external stakeholders (target users). High-level goals for this new capability include: - Reduce mean time to resolve (MTTR) for bus and hardware issues by 25–50% within 12 months. - Increase in-field uptime of critical hardware kits (e.g., cameras, sensors, edge devices) by a defined target (e.g., X%) through improved monitoring, diagnostics, and maintenance workflows. - Clarify and prioritize asset criticality, enabling operations teams to focus on buses and routes with the greatest safety and enforcement impact. - Improve detection, triage and automated remediation of asset issues (e.g., false alarms, connectivity problems, firmware regressions) through better dashboards, alerts, and root-cause analysis tools. - Strengthen collaboration between Product, Hardware, Firmware, Data, Operations, and Support, with a shared set of metrics and a transparent roadmap in Jira. Responsibilities Own the Vision & Roadmap - Define the strategy for Asset Health across BusPatrol’s hardware portfolio, with a clear, data- driven strategy for reliability, availability, and lifecycle management. - Balance user empathy with enforcement rigor to drive behavior change. - Make clear trade-offs between short-term reliability fixes and longer-term platform investments, ensuring we build for scale. Lead with Data and Insight - Define…
Sign in to see the original posting
Browse more developer jobs on RoleBurst