Whoop · Boston, MA
Skills: SQL
Product Manager II, Business Systems At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Product Manager to guide the prioritization, internal alignment, and delivery of needle-moving business systems capabilities. This role will partner closely with Engineers, Systems Analysts, Analytics Engineers, and leaders across WHOOP. In support of the Business Systems team’s goals, you will be expected to own key business KPIs, make excellent prioritization and tradeoff decisions, and deliver new capabilities that help us scale and serve our members. WHOOP is a complex business. We make a physical product and sell it through many channels around the world. Business Systems is responsible for enabling all facets of our operations: order fulfillment, shipping, and returns; materials planning, supply chain, manufacturing, and inventory management; and membership services. You will be accountable for improving our business processes in ways that meet our members’ expectations and improve operational efficiency and simplicity, all while ensuring that our data is reliable and accurate. You’ll also be accountable for using AI to create leverage for yourself and your team. This is not a job where you’ll write PRDs like it’s 2015; you’ll be expected to build prototypes, create demo environments, and stay close to the leading edge of technology. RESPONSIBILITIES: - Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software. - Bring your strong opinions and good taste to set a strategy, roadmap, and measurable goals for your area and team. Write high quality documents to support the product life cycle. - Be hands-on and use AI tools daily to create prototypes and proofs of concept. - Take ownership of key company metrics related to how good our processes are workin…
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