tenon · United States
Skills: JavaScript
Tenon is the leader in enterprise marketing workflows. Built on ServiceNow, Tenon provides a single solution for marketing teams to execute campaigns, projects, emails, and SMS with speed and at scale. Designed by marketers for marketers, Tenon brings marketing operations onto the same enterprise platform already used by IT, HR, Finance, and Customer Service, enabling organizations to collaborate more effectively and deliver work faster. Responsibilities Configure, customize, implement, test, and troubleshoot scoped ServiceNow applications. Build and enhance Flows, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other platform functionality based on customer and business requirements. Create and maintain import sets, transform maps, data sources, reports, dashboards, and scheduled reports. Support integrations using REST APIs and other standard ServiceNow integration methods. Participate in code reviews and follow established development best practices. Document application designs, technical solutions, customer training materials, and implementation details. Partner with customers to understand business requirements and translate them into scalable ServiceNow solutions. Participate in customer meetings, workshops, and solution discussions alongside senior consultants. Troubleshoot platform issues and provide timely resolution during implementations and post-go-live support. Collaborate closely with Product, Engineering, and Customer Success teams to deliver successful customer outcomes. What We're Looking For 5+ years of experience in Information Technology, Software Engineering, or a related field. 3+ years of hands-on ServiceNow development or administration experience. Strong JavaScript skills and experience working within the ServiceNow platform. Experience configuring Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer. Experience with GlideRecord, JSON, and REST APIs. Familiarity with impor…
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