Center for Internet Security, Inc. · United States
Skills: AWS
The Senior Cybersecurity Solutions Engineer is part of the Sales and Business Services (SBS) department, which resides on the Sales Solutions Engineering team and reports to the Manager of Cybersecurity Solutions Engineering. This is a hybrid pre-sales and post-sales engineering role supporting U.S. State, Local, Tribal, and Territorial (SLTT) and Education (SLED) customers across the full CIS portfolio, including CIS Managed Detection and Response (CIS MDR, delivered via CrowdStrike GovCloud and Sophos commercial cloud), Managed/Extended Detection and Response (MXDR), Malicious Domain Blocking and Reporting (MDBR and MDBR+), Albert Network Monitoring and Management, CIS Hardened Images, CIS SecureSuite, networking, and cloud security.
Serving as a subject matter expert (SME) across this portfolio, the Senior Cybersecurity Solutions Engineer works hand in hand with CIS Services Account Executives and the Technical Account Management (TAM) team within the CSE/TAM operating model to drive opportunities from technical discovery and solution design through onboarding, adoption, issue resolution, and expansion. The ideal candidate is an empathetic and proactive self-starter with a team-lead mentality; someone who works directly with customers, owns issues end to end, and sets the technical standard for the team through mentorship, enablement, and example. This role also serves as a trusted technical voice to Product Management and executive leadership, translating field and customer insights into product and business decisions.
What You'll Do:
Serve as the technical SME across the CIS portfolio, including CIS MDR, MXDR, MDBR/MDBR+, Albert Network Monitoring, CIS Hardened Images, CIS SecureSuite, networking, and cloud security Provide hybrid pre-sales and post-sales engineering support, including technical discovery, solution design, demonstrations, proofs of concept, onboarding, deployment guidance, escalation management, and issue resolution through closure Own the technic…
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