tessera-labs · Remote in the U.S.
Skills: AWS
SENIOR TECHNICAL PROJECT MANAGER (INFRASTRUCTURE, SECURITY & COMPLIANCE) Location: Remote, United States Experience: 5–8 years ABOUT TESSERA LABS Tessera Labs is redefining how enterprises modernize their most complex systems. Backed by Foundation Capital and built by leaders in AI (Artificial Intelligence) and enterprise transformation, Tessera delivers governed, multi-agent AI built specifically for ERP (Enterprise Resource Planning) modernization. Tessera compresses ERP modernization from years to weeks. ABOUT THE ROLE The Senior Technical Project Manager is the customer-facing voice of Tessera's infrastructure, security, and compliance organization. You help customers understand how Tessera is built, secured, and governed, and you make sure our internal teams deliver what customers need. The role has two halves. Internally, you run projects across IT (Information Technology), Security, Compliance, Automation, and Infrastructure. Externally, you join business-side project managers on customer calls, explain our platform in plain language, and turn customer requests into clear, resourced work. You don't need to be an engineer. You do need enough technical understanding to speak credibly with customer architects and security teams, the curiosity to learn fast, and the judgment to know when to bring in an engineer. WHAT YOU'LL DO Customer Engagement - Join customer calls with business-side project managers to explain Tessera's infrastructure, deployment models, security controls, and compliance posture. - Translate technical topics into clear language for customer executives, IT leaders, security reviewers, and procurement teams. - Guide customers through security reviews, due diligence questionnaires, and compliance evidence requests, from commercial enterprises to government and other regulated customers. - Identify when a customer needs deeper detail or engineering work, then secure the right internal experts and resources. - Build trust as a dependable point of…
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