Software Engineer - SAP security/Authorizations first level support at MULTIVAC GroupMULTIVAC Group · TS, India

Experience: 0-2 yrs

Workplace: Hybrid

Posted: 2026-11-04

Hyderabad, Indien Festanstellung IT software-engineer-sap-security-authorizationsWe are looking for First-level SAP Security/Authorization support consultant who can handle incoming support requests, whether through phone calls, email, or ticketing systems, and determines the nature and priority of the issue, and resolves/routes for resolution of tickets.In this role, you will be responsible for below:1st level support via telephone and ticket. Act as the first point of contact for SAP authorization-related queries and access issues from end users. Receive, verify, and process user access request tickets in line with company policies and compliance requirements. Perform basic troubleshooting for user access issues (e.g., missing roles, incorrect authorizations). Assist with password resets, user lock/unlock issues, and user ID management within SAP systems. Use transaction codes (e.g., SU53, ST01) to perform preliminary analysis of access problems. Communicate clearly with users to gather required information and provide timely updates. Escalate complex or unresolved authorization issues to second-level support or SAP security team. Maintain up-to-date records of access requests, issue resolutions, and FAQs to support knowledge base development. Assist in ensuring compliance with internal controls and audit requirements by following authorization procedures.Required Skills & Qualifications:Technical Attributes:Engineering Bachelor’s degree in computer science, Information Technology, or a related field. 0–2 years of experience in SAP. Good knowledge of SAP security/Authorizations within S4/HANA, FIORI, SAP C4 & FSM, SuccessFactors Enjoyment of customer-and-service-oriented work Good communication and problem-solving skills. Ability to work in teamsProfessional Attributes :Excellent communication skills in English, both written and verbal. Exposure to German language/culture is a plus. Experience in working with global stake …truncated… ternational travel for meeting…Sign in to see the original postingBrowse more developer jobs on RoleBurst