xero · AU: Sydney (45 Clarence St)
THE ROLE AND ITS IMPACT This newly created role establishes and leads capability development in Product & Technology, working alongside our engineering, product, design, security, and data science teams. You'll partner with leaders to architect frameworks that enable specialists to evolve their skills ahead of industry trends - solving a real business challenge: helping our 2,600+ P&T professionals grow faster, stay engaged, and accelerate their careers. Through close collaboration with leadership and cross-functional stakeholders, you'll build a high-performance capability culture aligned with our company strategy. You'll move beyond standard training delivery, focusing instead on measurable outcomes like delivery velocity, retention, internal mobility, and how quickly new hires reach full capability. In doing this, you'll serve as a competitive advantage and embed growth directly into how we operate. THE TEAM AND HOW THEY CONNECT You'll join the Product & Technology Learning and Development team, a small, agile group within our broader Organisation Development function. The team fosters an inclusive environment built on psychological safety, transparency, and curiosity. You'll partner closely with other Product & Technology L&D specialists and collaborate with senior leaders across Product, Design, Engineering, and People Experience to identify capability gaps and design solutions that stick. THE TEAM IS CURRENTLY WORKING ON - Building the Capability Framework for Product & Technology, mapping technical and behavioural skills aligned with business OKRs - Designing upskilling programmes around AI/ML and emerging technologies - staying ahead of what the tech stack demands - Creating internal mobility pathways that help talent progress across different teams, disciplines, and career stages - Establishing success metrics beyond completion rates: delivery velocity, internal mobility rate, retention, time-to-productivity, and eNPS WHERE AND HOW YOU CAN WORK This hybrid…
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