Operations Program Manager - Manufacturing & Service Center at toshibaglobalcommercesolutionstoshibaglobalcommercesolutions · Guadalajara Office

Posted: 2026-11-04

Positions Summary This position is for an Operations Manager of the Self-Checkout Production (SCO), and Depot Repair Operations and overall leadership of the team in the Mexico Service Center (MSC). This position will be responsible for all direct manufacturing, repair, logistic operations, quality, customer satisfaction, safety, people management etc in the MSC. The Operations Manager will have people management responsibility for ~25 reports comprised of two leads and staff. This position includes recruiting/interviewing/hiring, performance management, and providing day-to-day leadership to the team to optimize performance, morale, and retention. They will be responsible for meeting SCO and Depot Operations and will direct deployment of resources as well as any overtime or resource-sharing necessary to meet business objectives. Primary business/KPI measurements for this position are Percent On-Time Shipment, Operational Cost and Customer Committed Contractual requirements. Responsible for LEAN Process Techniques and driver for the area LEAN Whiteboard. This manager will report to the Director of America’s Service Center and work closely with them on meeting the key KPI’s and objectives. The Operations Manager will be a sound decision maker in a dynamic START-UP Operation that will be a rapidly scaling business tied to meeting financial goals. In addition, this role serves as the project lead for the startup and operational launch of the Mexico Service Center (MSC), coordinating cross-functional teams, project plans, timelines, budgets, resource requirements, and risk mitigation activities to ensure a successful transition to full operational readiness. The position requires strong project management expertise, including the ability to lead multiple concurrent initiatives, manage stakeholders, and deliver projects on time and within budget while achieving operational and financial objectives. Key Responsibilities Manages Self-Checkout, Hardware Fulfillment and Depo…Sign in to see the original postingBrowse more developer jobs on RoleBurst