Revel · North America | Los Angeles | San Francisco
The Role We’re hiring a Product Manager to own the Revel platform: how our software gets installed and kept current, how organizations control who can do what, and how customers build on top of it. Revel runs test and control systems for teams building rockets, satellites, reactors, and other hardware where mistakes are expensive. Many customers run Revel in their own facilities, and some of those sites are fully air-gapped. An upgrade that fails, a permission that’s too broad, or an admin task that needs a Revel engineer on site is a real cost to them. The platform spans access and administration, our APIs and SDKs, and our fleet manager to handle deployments and upgrades. You’ll own it from strategy through launch, and decide what the platform should do next. What You’ll Do - Own access and administration: SSO, role-based access control, admin tooling, user preferences, and system health. Make Revel easy to pass through a security review and easy for customer IT to manage - Set the strategy for our APIs and SDKs: what we expose, how we version it, and what we commit to supporting - Partner directly with platform engineering on the big architectural choices, and own the product side of multitenancy, scale, and reliability tradeoffs - Run discovery with customer administrators, IT and security teams, and our forward deployed engineers to find where operating Revel costs the most time today - Own the deployment and upgrade experience end to end, from connected installs to fully offline sites, so customer administrators and our field engineers can upgrade safely and smoothly - Define and track the metrics that show whether the platform is working, such as upgrade success rate, time to upgrade, time to onboard a new organization, and support load per installation Who You Are - You treat an API as a product with users, not an implementation detail - You don’t need fully defined requirements to start. You go deep on discovery, form a hypothesis, and get your hands dirty…
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