its · Remote - International
Job Description The Project Manager (PM) plays a key leadership role in planning, coordinating, and executing client-facing technical projects across Intelligent Technical Solutions (ITS). This position is responsible for managing medium to large-scale projects from kickoff through closeout — ensuring they are delivered on time, within scope, and aligned with client expectations and ITS standards. Project Managers serve as the primary point of contact for both internal teams and external stakeholders, driving performance, collaboration, and customer satisfaction across the full project lifecycle. They proactively mitigate risks, coordinate technical teams, and ensure all project efforts contribute to high-impact, reliable, and optimized solutions. Job Responsibilities Project Ownership & Execution Lead end-to-end project planning, execution, and delivery for a variety of IT projects, including infrastructure upgrades, Microsoft 365 migrations, and cloud solutions. Create and manage project schedules, task assignments, budgets, and communications using internal tools and templates. Monitor and drive progress on key milestones, dependencies, and deliverables. Stakeholder Engagement Serve as the primary point of contact for clients throughout the project lifecycle, managing expectations and ensuring proactive communication. Facilitate internal and external meetings, ensuring alignment across technical teams and business stakeholders. Coordinate closely with Project Coordinators, Engineers, Client Success, and other departments to ensure smooth execution and handoffs. Team Leadership & Risk Management Manage technical and support teams assigned to projects, ensuring clear task ownership and accountability. Identify, track, and mitigate project risks and roadblocks; escalate issues appropriately. Ensure that internal standards, processes, and quality benchmarks are followed throughout each engagement. What Success Looks Like …truncated… lans. Certifications such as PMP,…
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