zoominfo · Bethesda, Maryland, United States; Vancouver, Washington, United States; Waltham, Massachusetts, United States
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast. The GTM Client Delivery Manager is a key member of the Customer Integrations and Implementation team, responsible for assisting customers with the technical implementation of ZoomInfo’s customer-facing solutions. This is a high-visibility role within an exciting area of the business, with the opportunity to gain domain expertise across all aspects of sales, talent, and marketing intelligence technologies and applications. About the Role As a GTM Client Delivery Manager at ZoomInfo, you are the trusted technical advisor guiding new and high-value customers through their onboarding journey. You will lead live working sessions, configure integrations, and ensure ZoomInfo seamlessly connects with our customers' core tech stacks, empowering them to realize value quickly and effectively. What You’ll Do Drive Client Onboarding: Lead live, customer-facing sessions (spending 4–5 hours a day on calls) to guide clients through technical setup, integration, and best practices. Integrate & Configure: Set up seamless data flows and integrations between ZoomInfo and major CRM and marketing automation platforms (Salesforce, HubSpot, Marketo, Microsoft Dynamics, etc.) Troubleshoot & Problem-Solve: Act quickly to diagnose and resolve integration snags, field-mapping challenges, or workflow issues during live calls. Partner & Collaborate: Work closely with Sales, Customer Success, Product, and Engineering to share product feedback and ensure a smooth handoff and long-term customer health. What You Need to Succeed Experience: 2+ years of hands-on experience in technical software implementation, customer onboarding, or CRM/Marketing Automation admin…
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