airwallex · UK - London
ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full. HOW YOU'LL MAKE IMPACT You'll identify high-impact opportunities to improve payment performance by analysing merchant data, transaction trends, and industry benchmarks. - Identify opportunities to improve payment performance through merchant data, transaction trends, and industry benchmarks. - Build and refine payment optimisation methodologies and playbooks that help Airwallex stay ahead of industry developments. - Lead deep-dive conversations with enterprise merchants about payment performance, acting as a trusted strategic advisor to improve transaction outcomes. - Partner with Product, Engineering, and Data Science to develop optimisation levers, including AI- and machine-learning-powered approaches to smart routing, cost reduction, and payment success. - Translate merchant feedback and frontline insights into product roadmap recommendations. - Enable Sales and Account Management teams with practical payment optimisation knowledge, tools, and training. - Bu…
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