Principal Cloud Architect (AWS) at Lister DigitalLister Digital · UP, India

Experience: 10-15 yrs

Type: fulltime

Posted: 2026-11-05

Skills: AWS, CI/CDAbout This Role10 to 15 years of experience Skills: AWS, Amazon ConnectWe’re looking for a seasoned Cloud Solutions Architect to lead the design and delivery of modern, AI-powered customer experience solutions on AWS. In this role, you’ll architect end-to-end Amazon Connect contact centers, from contact flows and routing to Lex, Contact Lens, and Amazon Q in Connect, while also building the next generation of agentic AI capabilities using Amazon Bedrock AgentCore, Strands Agents, and MCP. You’ll bring deep expertise in serverless, secure, and compliant AWS architecture (including HIPAA and PHI workloads), paired with the consulting experience to guide client executives, mentor delivery teams, and shape multi-year technology roadmaps. If you thrive at the intersection of contact center transformation and agentic AI, and you’re equally comfortable in a technical deep dive and a boardroom, this is your opportunity to own the architecture and drive meaningful business outcomes for our clients.Amazon ConnectDesigning and building Amazon Connect contact centers end to end: contact flows, routing profiles, queues, and agent workspace configuration Amazon Lex bots and Amazon Q in Connect for self-service and agent assist Contact Lens for conversational analytics, sentiment, and quality management Connect Customer Profiles, Cases, Tasks, and outbound campaigns Lambda and API integrations into CRMs and back-office systems (Salesforce, ServiceNow, claims and member platforms) Telephony and carrier integration, SIP, and migrations from legacy platforms such as Genesys, Avaya, or CiscoAgentic AI on AWSAmazon Bedrock AgentCore: Runtime, Gateway, Memory, Identity, and Observability Building agents with Bedrock Agents and the Strands Agents SDK, including multi-agent orchestration Model Context Protocol (MCP) tool design and secure tool access patterns RAG with Bedrock Knowledge Bases, prompt engineering, and Bedrock Guardrails Agent evaluation, tracing, and production monitoring M…Sign in to see the original postingBrowse more developer jobs on RoleBurst