zocdoc · New York, NY
Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission As Senior Program Manager, Marketing Operations, you’ll build and run the operating system that enables Marketing to focus on the most important work, make decisions quickly, and execute effectively across teams. You’ll create visibility across Marketing’s material commitments, integrated campaigns, dependencies, and capacity tradeoffs. You’ll facilitate the planning and prioritization rhythms that help teams align on what matters most, who owns the work, what decisions are needed, and where tradeoffs must be made. This is a role for a highly organized, strategic, and pragmatic operator who understands how marketing works. You’ll work across all Marketing teams and many cross-functional partners throughout the Zocdoc organization. You’ll bring structure to complex work without adding unnecessary process, and help teams move from discussion to clear decisions and action. You’ll also help Marketing improve how work gets done through better processes, technology, and thoughtful applications of AI where they can reduce manual effort, improve decision-making, or in…
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