stubhubinc · Aliso Viejo, California, United States
Skills: Swift
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Staff Product Manager to lead Personalization for our consumer product. This is the role that decides how well StubHub knows each fan, and how much of that knowledge shows up in what they see, when we reach them, and what we recommend. Millions of people come to us to decide what to go to. We want every one of them to feel that StubHub was built around their taste, and we want that feeling to turn into a relationship that lasts for years. You will own the product strategy and roadmap for the shared ranking, fan understanding and predictive capabilities that power personalization across StubHub. You’ll partner with Search, Discovery and CRM teams to bring those capabilities into their experiences and measure the incremental impact on repeat purchase, frequency and lifetime value. The work is hard in the ways that matter: live events are time-limited inventory, fan interests shift with every tour announcement and playoff run, and the difference between a good recommendation and a great one is the difference between a browse and a purchase. Location: Hybrid (3 days in office / 2 days remote) – New York, NY or Century City, CA or Aliso Viejo, CA About the Team: The Direct Demand Consumer Product team at StubHub has one job: own the relationship with the fan. We want StubHub to be the place people start when they are deciding what to go to, the place they come back to without being reminded, and the place that already knows what they…
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