nice · USA - Sandy, UT
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Program Manager Location: Salt Lake City, UT (hybrid, 2 days on-site) The Sr. Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Senior Program Manager will help drive, plan and standardize software development activities from concept to completion. This person is responsible for driving organizational success through governance, standardization, and planning efficiency efforts. Major Functions/Responsibility The Program Manager collaborates with Product Management to disseminate market requirements and concepts into actionable work items for Architects, Software Engineers, and Quality Assurance Engineers. Execute the product vision through the software development lifecycle to ensure program goals are met. Interface with teams throughout company to drive, plan, and implement software objectives. Work closely with Product Management to break down product backlog items and disseminate them into technical requirements. Drive and lead the team on a daily basis ensuring that team plans, estimates, documents, and products deliver features on schedule and within budget. Perform the scrum master role for multiple teams. Identify resource conflicts, influence and facilitate course corrections to fulfill key project milestones. Provide timely project status updates, risks and issues to all stakeholders. Coordinate Release Management to schedule, communicate and drive releases onto each environment. Give clear and timely direction for product and project questions. Coordinate with Product Management for product launches and technical documentation. Be an expert with respect to the product line and usabili…
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